Privacy Policy

  1. Introduction
    PT Zonaku Teknologi Digital (“Zonaku,” “we,” “us”) is committed to protecting and respecting your privacy. This document outlines how we collect, use, and protect the personal information you provide to us through the use of our services, including but not limited to the software-as-a-service (SaaS) applications we offer.
    By using our services, you agree to the collection and use of your data in accordance with this privacy policy. If you do not agree, please refrain from using our services.
  2. Types of Information We Collect
    We collect personal information that you provide when registering for our services or interacting with them. The types of information we collect include:
    1. Identity Information:
      • Full name
      • Email address
      • Phone number
      • Other account details necessary to provide our services
    2. Usage Data:
      • Information on how you access and use our services, including log data and interaction data within our applications
    3. Payment Information:
      • If you make payments through our services, payment details such as account numbers or credit card information may be collected by third-party payment providers affiliated with us
  3. Purpose of Data Collection
    We collect your personal data for several legitimate purposes, including:
    1. Service Provision and Maintenance:
      • To process account registration, grant access to services, and manage the software you subscribe to
    2. User Communication:
      • To send important updates related to your account or services, including product updates, service offers, and notifications regarding technical issues
    3. Service Improvement and User Experience Enhancement:
      • To analyze usage data and interactions with our services to improve user experience and enhance our products and services
    4. Security and Legal Compliance:
      • To comply with applicable legal obligations and protect our services from misuse or potential threats
  4. Use of Data
    We use the personal data you provide for the following purposes:
    • Service Delivery: Facilitating account registration, processing payments, and managing the services you select.
    • Communication: Notifying you about important updates regarding your account, changes to our services, or security-related issues.
    • Improvements and Development: Enhancing service quality and performance while tailoring services to your needs.
    • Compliance: Ensuring compliance with applicable laws, including taking necessary actions to protect our rights.
  5. Information Sharing
    We do not sell, rent, or disclose your personal information to third parties, except in the following cases:
    1. Third-Party Payment Providers:
      Payment information you provide may be processed by third-party payment service providers affiliated with us. We only share the necessary information to complete transactions.
    2. Legal Obligations:
      We may disclose personal information if required by law or if we believe such disclosure is necessary to protect our rights, property, or safety, as well as that of other users or the public.
    3. Business Transfers:
      In the event of a business restructuring, such as a merger, acquisition, or asset sale, the personal information we hold may be transferred to a third party as part of the transaction.
  6. Data Security
    We are committed to protecting your personal information. We implement appropriate security measures to safeguard your data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.
  7. User Rights Over Personal Data
    Users have certain rights regarding the personal data we collect, including:
    1. Access and Correction: You may access and update your personal information stored with us at any time.
    2. Data Deletion: You can request the deletion of your personal data, although we may retain some information for legal or administrative purposes.
    3. Withdrawal of Consent: You may withdraw your consent for data collection and usage at any time, with the understanding that such withdrawal may impact your ability to use our services.
  8. Data Retention
    We will retain your personal data only for as long as necessary for the purposes outlined in this privacy policy or as required by applicable law.
  9. Changes to the Privacy Policy
    We may update this privacy policy from time to time. Any changes will be published on our website with an updated date. We will notify you of significant changes via email or service notifications. Users are encouraged to review this policy periodically.
  10. Contact
    If you have any questions or concerns regarding this privacy policy or the use of your personal data, you can contact us via:

Conclusion

By using our services, you acknowledge that you have read, understood, and agreed to this privacy policy.